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What is a default shipping address? |
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You may have specified more than one shipping address in your account information.
The default shipping address is the address to which your order will be shipped
unless you select another shipping address for this order.
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What is a default credit
card? |
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You may have specified more than one credit card in your account information. The
default credit card is the card that will be charged with the value of your order
unless you select another credit card to be charged for this order.
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Can I change the expiry date of a credit card in my list? |
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Yes. To update credit card information, click on Account Info. Click on Credit Card
Details button in the Account Info page. Select the card from the list and click
on Update Credit Card button.
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Can I have
more than one billing address? |
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No. You cannot have more than one billing address. But you can change your billing
address by editing it.
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Can I have
more than one shipping address? |
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Yes. You can specify as many shipping addresses as you want.
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Why do I have to select a tax zone with my billing address? |
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The taxes on your order depend on the tax zone that you belong to. You must select
the tax zone that your billing address falls in for this purpose.
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How can I add a shipping address to my address list? |
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To add a shipping address, click on Account Info. The details of your account are
displayed. Click on the Add New Shipping Address button to add a new shipping address.
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Can I
delete an address from my address list? |
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No. You cannot delete any address but you could change it by editing it.
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How
do I make changes to an address in my list? |
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To edit an address, click on Account Info. The details of your account are displayed.
Click on the Edit button below the address that has to be changed.
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How do I cancel an order? |
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To cancel an order, you must contact our customer service executive either by mail
or through telephone and they will give you further information.
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What are the benefits of registration? |
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As a registered customer, you become entitled to special discount schemes and promotional
pricing offers. These schemes would become available to you not only on orders you
place at our web store but also to orders through other channels.
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I already have an account with you. Do I need to register myself
again on your web store? |
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No. if you already have an account with us, contact our Customer Service; they will
give you your login name and password. You can login and then change your password.
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Can I place an order without registering my account? |
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Before you place an order with us, you must register with us. We understand how
valuable your time is and our registration has been designed to take up not more
than a few minutes of your time. Once you have registered with us, you need not
give your address and credit card details on future visits to our shop. This will
save you the trouble of entering this information on every purchase you make from
us.
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How can I place an order without using my credit card? |
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There are other payment options available at the Online Shop using which you can
place an order. Select the option most suitable to you in the "Payment Method" area
while creating an order. For example if you wish to pay by Check, select this option
to create the order. You may send your check to our address by quoting your order
number. if you need any further assistance, please contact our Customer Service
Department.
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What should
I do if I forget my password? |
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if you are a registered user and have forgotten your password, go to the Login page
and simply type in your Login Name or your default E-mail address under "I am a
registered user but forgot my password" and click on submit. We will send your password
to your default E-mail address.
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Pricing And Discount |
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The price for each and every item on our online store has been carefully decided
to make sure that you get the best deal in town. We also offer huge discounts on
almost all the listed items for both guest users and registered customers. Of course,
to get a better discounted price you must be a registered customer.
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Payment Options |
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There are various payment options available at the Online Shop such as Credit Card,
Check etc. using which you can place an order. Select the option most suitable to
you in the "Payment Method" area while creating an order. For example if you wish
to pay by Check, select this option to create the order. You can send us the payment
to our address. Please make sure to quote the correct order number when sending
your payment. if you need any further assistance, please contact our Customer Service
Department.
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